Technology-First Banking


Privacy Policy

JIC Bank International (hereinafter, “JIC Bank”) is committed to respecting your right to maintain your account information confidential and will not disclose such information except in the cases permitted by law and provided in the Privacy Policy, as described below.

How and what information we request? JIC Bank collects the following information from various sources:

  • Personal information may include the name, address and phone number provided in credit application, account opening and other forms.
  • Information on operations, such as balance, payment history and others.
  • Who we share information with? JIC Bank will not share personal information with third parties, except as permitted by law.
  • Third parties are companies and organizations not controlled by JIC Bank..
  • An example could be the company which prints our checks or issues our clients credit cards.
  • Likewise, we require these contracted companies to maintain information confidentiality and we limit the use of the information provided solely to the purposes for which it was supplied to them.
  • Security measures to ensure the privacy of your information JIC Bank limits the access to information only to those employees who need it to provide services and products, or to those who need it to comply with federal and local regulations in the financial sector.
  • JIC Bank requires its employees to comply with the Privacy Policy and its principles, and takes the appropriate disciplinary measures to strengthen the responsibility of its employees, as specified in our Code of Ethics and Standards of Professional Conduct.
  • JIC Bank takes physical and electronic safety measures to safeguard our clients confidential information, as required by law and the Privacy Policy.
  • Privacy for internet users Our commitment to safeguarding your privacy also extends to the internet.
  • If you are just navigating through our website, we will not request any personal information or collect information which may identify you, unless you voluntarily and consciously decide to provide us with such information.
  • For example, if you send us an email or fill out an application on our website, such information will be used. Cookie Policy For further information, refer to our Cookie Policy section.
  • Disclosure and use of information JIC Bank does not disclose any non-public personal information of its clients, former clients or site visitors to any persons, except to those permitted by law.
  • JIC Bank does not sell any personal information. JIC Bank does not disclose the information you provide, except you specifically authorize us to do so.
E-Mail Policy In the future, we may send you information disclosure notices or news via e-mail, if you decide to accept news, notices, declarations or electronic disclosure of information.

About Cookies
A cookie is a file that you download to your computer when you visit certain websites.
  • A cookie allows a website to store and retrieve information about the browsing habits of a user or their computer, and to identify the user based on the information contained therein and the manner in which they use the computer.
  • The user's browser remembers only the cookies on the hard disk during the current session, taking up very little storage space without damaging the computer. Cookies do not contain any type of specific personal information, most of which are removed from the hard drive at the end of the browser session (these are called session cookies).
  • Most browsers accept cookies as a standard and they can allow or block temporary or memorized cookies on security settings. Without your explicit consent - by activating cookies in your browser - Standard International Bank does not associate data recorded in cookies with personal data that you provide when you register or purchase.
  • This site uses below types of Cookies Technology cookie: These cookies allow users to browse websites, platforms or applications and use different options or services that exist there, such as controlling traffic and communication of data, identifying sessions, partially restricting access, using secure elements during browsing, and storing for social networking Broadcast video or sound or share content.
  • Customized cookie: These cookies allow the user to access services with certain predefined general characteristics, such as language, browser type of access service, access to regional configuration information of the service, etc., according to a set of criteria in the user terminal.
  • Analysis cookies: These are cookies that, either processed by us or by third parties, allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered. To do this, your browsing on our website is analyzed in order to improve our offer of products or services.
  • Advertising cookies: These are cookies that, either processed by us or by third parties, allow us to manage as effectively as possible the offer of advertising space on the website, adapting the content of the advertisement to the content of the service requested, or to the use made of our web.
  • To do this, we can analyze your browsing habits on Internet and we can show you advertising relating to your browsing profile.
  • Behavioral advertising cookies: These are cookies that allow the management, in the most effective way possible, of the advertising spaces that, as applicable, the editor has included in a website, application or platform from which he provides the requested service.
  • These cookies store information about the behavior of the users obtained through the continued observation of their browsing habits, which allows the development of a specific profile to show advertising in accordance with it.
  • Third-party cookies: The Standard International Bank website can use the services of third parties who, at the expense of Standard International Bank, will compile information for statistical purposes, on use of the Site by the user and for the provision of other services relating to the Website activity and other Internet services. In particular, this Website uses Google Analytics, Google Analytics, an analytical web service provided by Google, Inc.
  • with domicile in the United States with main office at 1600 Amphitheatre Parkway, Mountain View, California 94043. For the provision of these services, these services use cookies which compile the information, including the IP address of the user, which will be transmitted, processed, and stored by Google on the terms fixed in the Website Google.com.
  • Including the possible transmission of said information to third parties for reasons of legal requirement or when said third parties process the information at the expense of Google. The User, by using this Site, expressly accepts the processing of the information collected in the manner and with the aforementioned purposes; and likewise, he/she acknowledges that he/she is aware of the possibility of rejecting the processing of said data or information by rejecting the use of Cookies through the selection of the appropriate configuration for this purpose in his/her browser.
  • Although this blocking option for Cookies in his/her browser may not allow the full use of all the functionalities of the Website, you can allow, block or eliminate the cookies installed in your computer through the configuration of the options of the browser installed in your computer: Chrome / Explorer / Firefox / Safari Chrome Explorer Firefox Safari

Declaration of non- Residents, nor Domicile in, the Commonwealth of Puerto Rico:
Upon filing my application for an account at JIC Bank:
  • 1. I confirm that I am not domiciled in, nor a resident of, the Commonwealth of Puerto Rico.
  • 2, I, hereby, understand that it is my responsibility to notify JIC Bank International Inc. immediately if I have become a resident of, or domicile in, the Commonwealth of Puerto Rico;
  • 3, I understand that if my status has been subsequently changed to become a resident of, or domicile in, the Commonwealth of Puerto Rico, relevant regulatory requirements applicable should apply thereafter.

Availability of Funds This disclosure statement is provided to you pursuant to Federal regulations. In Compliance with Regulation CC. In 1987, US Congress passed the Expedited Funds Availability Act (EFAA), to address concerns about the lengths of holds banks were then placing on checks deposited by their customers. The EFAA establishes maximum permissible hold periods for checks and other deposits. The Board’s Regulation CC (12 CFR part 229) implements the funds‐availability and disclosure provisions of the EFAA in Subpart B of the regulation. The statement below summarizes when funds would be available once the deposit is made into your account.
  • I. The availability of funds that you deposit in your account may be extended or delayed in accordance with our policy. During the extension you will not be able to perform operations on the funds without the written consent of the bank.
  • II. The period of extension shall be counted on weekdays from the day of the deposit. With respect to the availability of funds, every day is considered business day, except Saturdays, Sundays and holidays. If you make a deposit before midday of a business day when the bank is open, that day will be considered the day of the deposit. If you make a deposit after midday or in a non‐working day, that deposit will be deemed to have been made on the following business day when the bank is open. The extension of the delay varies depending on the type of deposit, • Same‐Day Availability Funds from electronic direct deposits to your account will be available on the day we receive the deposit  • Next‐Day Availability: Funds from the following deposits are available on the first business day after the day of your deposit:  • U.S. Treasury checks that are payable to you.  • Wire transfers.  • Checks drawn on any US Bank.  • The Expedited Funds Availability Act requires up to the first $200 of a non‐"next‐day" check(s) to be made available the next day.  • Deposits in person to one of our employees including:

      ‐ State and local government checks that are payable to you
      ‐ Cashier’s, certified, and teller’s checks that are payable to you
      ‐ Federal Reserve Bank checks, Federal Home Loan Bank checks, and US Postal Service money orders, if these items are payable to you, if applicable.
    If the above deposits are not made in person to one of our employees (for example, if you mail the deposit), funds from these deposits will be available on the second business day after the day we receive your deposit.
  • III. Longer Delays May Apply For certain types of deposits, the availability of funds may be delayed. If funds would be held beyond the period specified above, you will receive a notice at the time of the deposit explaining why the funds are being held and when they will be available. If deposit was not received in person, the bank will, deliver the notice to the customer not later than the first business day after the banking day on which the deposit is made. Funds you deposit by check may be delayed for a longer period under the following circumstances:

     • We believe a check you deposit will not be paid.
     • You deposit checks totaling more than $5,000 on any one day.
     • You redeposit a check that has been returned unpaid.
     • You have overdrawn your account repeatedly in the last six months.
     • There is an emergency, such as failure of computer or communications equipment.

  • IV. Special Rules for New Accounts If you are a new customer, the following special rules will apply during the first 30 days your account is open.
    Funds from electronic direct deposits to your account will be available on the day we receive the deposit.
    Funds from deposits of cash, wire transfers, and the first $5,000 of a days’ total deposits of cashiers, certified, tellers, travelers, and federal, state and local government checks should be available on the first business day after the day of your deposit if the deposit meets certain conditions.
    For example, the checks must be payable to you (and you may have to use a special deposit slip).
    The excess over $5,000 will be available on the ninth business day after the day of your deposit.
    If your deposit of these checks (other than a U.S. Treasury check) is not made in person to one of our employees, the first $5,000 will not be available until the second business day after the day of your deposit.
    Funds from all other check deposits will be available on the 5th business day after the day of your deposit.

This policy addresses the terms and conditions which will apply when you use the Bank's Electronic Fund Transfer (EFT) services.
It also explains your liability in using these services.
All other terms and conditions for your account will also apply.
This disclosure statement is provided to you pursuant to Federal regulations.
It summarizes the rights and responsibilities of both you and the Bank under the Electronic Funds Transfer Act when you conduct an electronic fund transfer.
The words “you” and “your” mean any customer of JIC Bank International Inc., who contracts to use electronic fund transfer services provided by the Bank.
The words “we”, “us”, “our”, or “Bank” refer to JIC Bank International Inc.. AGREEMENTS
When you use our Electronic Fund Transfer services you give us the right to obtain payment of any funds you may owe us as a result of the transaction.
Such payment may be obtained from funds you have on deposit with us.

Types of Transactions:

You may access certain account(s) you maintain with us using your assigned ID and password by accessing the online banking service (and security token if necessary).

You may use the online banking service to perform the following functions:
  • Initiate or transfer funds from Bank to Bank
  • Transfer funds between eligible accounts
  • Obtain balance information on eligible accounts
  • Review transactions on eligible accounts
  • Obtain copy of statement Fees and Charges for Online Services
  • There is no additional charge for banking online with us Liability for Unauthorized Transfers: Tell us AT ONCE if you believe your online banking security token or your password has been lost or stolen.

The sooner you report a problem, the sooner we can take precautions to protect you from unauthorized transfers.
If you tell us within two business days, you can lose no more than $50 if someone uses your security token or password without your permission.
If you do not tell us within two business days after you learn of the loss or theft of your security token or password, and we can prove we could have stopped unauthorized transactions if you had told us.
IF statement shows transfers you did not make, tell us right away. If you do not tell us within 60 days after the statement was sent or otherwise made available to you, you may not get back any money you lost after 60 days if we can prove we could have prevented the transactions if you had told us in time.
Our Liability for Failure to Make Transfers. The Bank will make every effort to assure that your deposits, transfers and withdrawals are made quickly and correctly. If you request that we automatically transfer funds on a specific date, we will make one attempt to electronically transfer the funds on that date.
If sufficient funds are not available, the transfer will not be completed. If we do not complete a transfer to or from your accounts on time or in the right amount, according to our agreement with you, we are liable for your losses or damages (as provided by law). However, there are some exceptions. We will NOT be liable, for instance:
  • If, through no fault of ours, you do not have enough money in your account to make the transfer.
  • If the money in your account is subject to legal process or other claims restricting such transfer
  • If the transfer would go over the credit limit on your overdraft.
  • If the online banking platform is not working properly and you knew about the breakdown when you started the transfer.
  • Circumstances beyond our control (such as fire, flood, labor dispute, and power or computer failure) prevent us from completing the transaction, despite reasonable precautions we have taken.
  • There may be other exceptions stated in our agreement with you. In Case of Error or Questions About Your Electronic Transfers If you believe there is an error or omission on your statement or advice or if you need more information about a transfer listed on the statement or advice, call or write to us at:

JIC Bank International Inc. Hato Rey Center 268 Ave. Ponce de León, Suite 804 San Juan, PR 00918
Phone: +1 787 331.1010
We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared. When you call or write, you must tell us:

  • Your name and account number,
  • The error or transfer you are unsure about, and why you believe it is an error or why you need more information, and
  • The amount of the suspected error And any other information requested in regard to claim If you tell us orally, we may require that you also send us your complaint or question in writing within 10 business days.

If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. If we decide there was no error, we will send you a written explanation within three business days after we finish our investigation.
You can request copies of documents we use for our investigation.
The Bank’s record of your account is the one that will be binding if there is a difference between the Bank's record and your statement to us.